Clients who use SECNAP Network Security solutions are supported by expert engineers in our Secure Operations Centers. These Centers are staffed round-the-clock for network monitoring purposes and to assist clients with any network security events. Call 561-939-7255 or email
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Clients who use SECNAP Email Security solutions also have 24/7 access to technical support for our appliances and hosted services. In addition to being available by email and phone, we provide detailed information online to enable you to answer most questions at your individual convenience. Call 561-939-7254 or email
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SpammerTrap Installation
Installing your Email Security Gateway solution doesn't get any easier than this. Follow our simple, four-step process to be up and running in 20 minutes. And don't forget--every appliance arrives with a QuickStart Wizard and a single page of instructions. We're betting you won't need them both.
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Manuals
During a product review of the Email Security Gateway Powered by SpammerTrap, conducted by SC Magazine in May 2008, our documentation earned five stars for ease of use. Advanced technology meets singular simplicity. It's a beautiful thing!
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Support Programs
SECNAP offers a Technical Support Program tailored to your organization's needs. From 24/7 live service, to 2-hour on-site support for our global client network, we're there for you just the way you need us to be.
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FAQs about SpammerTrap and Other Services
We've answered a host of frequently asked questions about our Email Security solution, and even a few about some of our other services.
If you can't find it here, let us know and we'll add it. Because inquiring minds want to know.
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Support Phone Numbers
SECNAP Customer Service and Technical Support is only an email or phone call away. - Network Security Incident: 561-939-7255 or
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- Customer Support for Email Security Solutions: 561-939-7254 or
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- Customer Service for Shipment Tracking / RMAs: 561-999-5000
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Downloads
Email and Network Security Whitepapers, Free desktop and security software updates, Product Brochures and Technical Specifications
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