Installation Requirements

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What do I need to install the SpammerTrap?
Installation Requirements:
• If your SpammerTrap is rack mountable, it is recommended that you use the standard 1U 19 inch rack mounting rails included in the SpammerTrap shipping carton.
• You will need a 110 volt surge protected power source
• You will need one Ethernet cable (CAT5 or better) to connect to the SpammerTrap from the Internet to the corporate mail server

How is the SpammerTrap connected to my System?
It is assumed that the SpammerTrap will be installed in front of the existing mail server, either in the same network or a DMZ.

Is there any pre-installation required?
Pre-installation preparation is optional, but recommended for remote installs.
Note: If you do not supply an IP address or it is incorrect, the mail or IT administrator will have to connect a KVM or serial port and configure the SpammerTrap before it is operational.

What settings are required to HyperTerminal into the SpammerTrap?
The SpammerTrap comes with a RS232 serial cable that can be used to establish a command line driven console with the SpammerTrap. You will need another computer that you have remote access to already in order to proceed, a typical example is listed below:
1. Remote Desktop to a Windows machine that is connected via the supplied RS232 cable to the SpammerTrap
2. Open the HyperTerminal application (usually under applications/communications)
3. Give the session a name, click ok
4. Choose the communication port you have the RS232 cable plugged into (default it COM1), click ok
5. Configure the port settings, then click ok
• Bits per second: 9600
• Data bits: 8
• Parity: None
• Stop bits: 1
• Flow control: None
6. Press the enter key a few times, you should now have a login prompt. If you do not see the login prompt you will have to continue trouble shooting with an attached Keyboard, Video and Mouse (KVM).

What is needed to configure the SpammerTrap?

The following will be needed to configure the SpammerTrap
• IP address
• Netmask
• Default Gateway
• Primary and secondary DNS servers
• A forward and reverse public DNS entry for the SpammerTrap (smtp.domain.com)
• An MX record pointing to your new SpammerTrap DNS name
Note: It is suggested that you do not backup MX records (see the FAQ: Secondary MX Records in this FAQ) since spammers like to send directly to a backup server.

What steps do I need to take to test the SpammerTrap after installation?
The following steps are recommended to test the functionality of the SpammerTrap:
• Telnet to the SMTP port of your SpammerTrap (if you see “220 <hostname you configured> ESMTP”) then the SpammerTrap is setup to accept mail from the Internet.
• Send a test message from an outside domain (hotmail, yahoo, gmail, etc...) to one of the internal domains you configured in the email routing stage.
If any of these tests fail contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it , for further installation assistance.

What does the SpammerTrap do?

The following is a summary of what the SpammerTrap does:
• Receives email via port 25
• Analyzes email for spam and virus content
• Sends ‘good’ and ‘suspect’ spam to the corporate email server

What if I need help?

Help for setting up the SpammerTrap can be obtained by emailing This e-mail address is being protected from spambots. You need JavaScript enabled to view it , or you can click on the Help option on the SpammerTrap screen, or call 561-999-5000, option 8.

 
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What Clients Say

"SpammerTrap is an excellent email security/filtering device. Our user community is a little free with their email addresses, which results in tons of spam. SpammerTrap weeds out the 85% that is trash, and delivers the right email. Typically, we see 99.99% accuracy in spam detection with few false positives. We had used Symantec previously, but regardless of how much we tuned the setup, we couldn’t get anywhere near the same accuracy.”

Steve Davila, Network Manager, Winterthur Museum

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