CloudJacket MXDR

Attackers don't wait.
Neither do we.

Most security tools throw alerts at you and call it protection. That's not security that's a notification service. CloudJacket MXDR brings managed EDR, ITDR, SIEM, and NDR into one platform with a 24/7 human-led SOC that investigates, hunts, and responds so you're not stuck triaging at 2 a.m.

What you get:

  • 24/7 U.S.-based SOC AI cuts the noise, humans stop the threats
  • Identity Threat Detection & Response (ITDR)
  • Endpoint Detection & Response (EDR)
  • Network Detection & Response (NDR)
  • Integrated SIEM with 12-month indexed hot storage
  • Protection across endpoints, identities, cloud, and network one console

Get your Security Action Plan.

Know Your Exposure.

Get real insight into your security risks and an actionable roadmap to harden your defenses.

    BY THE NUMBERS

    Billions of events in. Only real threats out.

    <0.01%

    of alerts escalated to you

    10K+

    daily SOC expert reviews

    1B+

    events processed daily

    <3min

    average response time

    CloudJacket Logo
    CloudJacket MXDR Architecture Diagram

    WORKS WHERE YOU DO

    Drop it in. We handle the rest.

    Workstations icon

    Covers your stack, not just a piece of it

    Attackers don't limit themselves to one platform your security shouldn't either. CloudJacket deploys a lightweight agent across Windows, Mac, and Linux endpoints. Protects identities in Microsoft 365, Entra ID, and Google Workspace. Watches network traffic through your firewalls. Cloud, on-prem, hybrid all visible from one console.

    Users icon

    Live in an hour. Not months.

    CloudJacket is cloud-native, so deployment is fast. Most implementations go live within an hour tuned to your environment and catching threats from the start. No rip-and-replace. No months-long onboarding project eating up your team's time.

    MULTI-LAYER DEFENSE

    Four layers. One platform. Nowhere to hide.

    Available as stand-alone solutions.
    Identity icon

    Identity Threat Detection & Response

    Identity is the new perimeter and attackers know it. Stolen credentials, session hijacking, compromised accounts, rogue OAuth apps. CloudJacket's ITDR monitors Microsoft 365, Entra ID, and Google Workspace in real time. Our SOC analysts catch identity-based attacks before they escalate shutting down unauthorized access before damage spreads.

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    Endpoint Detection & Response

    Hackers love hiding in plain sight abusing legitimate tools and living off the land to stay undetected. CloudJacket EDR catches what antivirus misses. A lightweight agent on Windows, Mac, and Linux collects endpoint telemetry, then correlates it with signals across your network and identity tools to surface threats that move between systems. The kind of attacks single-point tools never see.

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    Security Information & Event Management

    Logs are useless until someone actually reads them. CloudJacket's SIEM ingests security data from across your environment and runs it through an advanced correlation engine turning raw noise into actionable intelligence. 12-month indexed hot storage for immediate analysis, investigation, and compliance. One dashboard for threat response and reporting.

    Network icon

    Network Detection & Response

    Attackers moving laterally through your network aren't announcing themselves. CloudJacket NDR uses in-line monitoring and deep packet inspection with advanced heuristics to spot them detecting and blocking threats based on severity, reputation, and custom parameters. Real-time visibility into traffic patterns. Proactive hunting. Analyst-led response.

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    AI + ANALYSTS

    AI handles the noise.
    Humans handle the threats.

    Engine icon

    Detection that adapts to attackers

    Attackers change their tools constantly, but their techniques stay consistent so we focus on adversary tradecraft, not signatures. CloudJacket uses a detection-as-code approach: our analysts write, test, and deploy detection logic targeting the behaviors real attackers use lateral movement, privilege escalation, credential abuse, living-off-the-land techniques. Detection is continuously refined based on emerging threat intelligence and what our SOC sees in the field. When attackers evolve, our detection evolves with them.

    Operations Center icon

    SOC analysts who actually hunt

    Real analysts in our U.S.-based SOC watching your environment around the clock. They don't just review alerts they hunt. They investigate. They respond. Over 99% of security events are handled without ever touching your team. No alert fatigue. No endless tickets. Just people who pick up the phone when it matters.

    WHEN THREATS LAND

    We don't just alert. We act.

    Active Response icon

    Active response

    Threat confirmed? We isolate the compromised system. Terminate the malicious process. Contain the blast radius. All in real time, based on custom parameters defined for your environment. No waiting for your approval to stop an attack in progress.

    Incident Response icon

    Full incident handling

    From detection to containment to resolution we handle the full lifecycle. You get detailed forensics on what happened, how it happened, and what to do so it doesn't happen again. We don't just stop threats. We help you understand them.

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    Deep context, fast decisions

    When something triggers, our analysts don't guess they correlate data from across your entire infrastructure to build the full picture. That context is what turns a 30-minute investigation into a 30-second containment decision.

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    Tuned to your environment

    Every environment is different. Our experts tune detection at the account level so you see alerts that matter and nothing that doesn't. Less noise. Sharper focus. The kind of precision that only comes from people who know your setup.

    HOW IT WORKS

    Five stages. One goal: stop attacks before they become incidents.

    This isn't a flowchart on a whiteboard. It's a proven methodology refined over two decades and thousands of real-world incidents. Our detection engine and 24/7 U.S.-based SOC work together at every stage so you get continuous protection without the complexity.

    01

    PREPARE

    Get ready before anything happens

    Security Awareness Training, vulnerability scanning, and dark web monitoring for compromised credentials because the best incident is the one that never happens.

    We deploy CloudJacket's agent and detection engine across your endpoints, network, and identity infrastructure. Every deployment gets high-fidelity tuning specific to your business, your risk profile, and your compliance requirements. You're protected from day one.

    02

    DETECT

    Find threats before they find you

    Detection as code written by our analysts, targeting real adversary tradecraft. Not vendor defaults. Not off-the-shelf rules.

    CloudJacket's detection engine processes billions of events daily, looking for the techniques real attackers use ransomware staging, credential abuse, lateral movement, privilege escalation, living-off-the-land. Meanwhile, our U.S.-based SOC analysts actively hunt for threats that tooling alone can't catch. We filter out the noise, validate what's real, and only escalate what actually requires your attention.

    03

    RESPOND

    Shut it down. Keep you running.

    Our SOC analysts contain threats and lead remediation in real time. Threats get neutralized. Your business keeps running.

    Our 24/7 SOC validates threats in real time by correlating data across multiple detection points. When something's confirmed, analysts initiate immediate countermeasures isolating compromised systems, terminating malicious processes, and providing detailed remediation guidance through our secure portal. You get prioritized alerts with full incident context. No guesswork. No delays.

    04

    INVESTIGATE

    Understand the full attack chain

    Knowing what happened isn't enough. You need to know how they got in, what they touched, and how far they got.

    Our analysts use CloudJacket's forensic capabilities to reconstruct the full incident timeline tracing attack vectors, mapping lateral movement, and assessing impact across your environment. System logs, network traffic, endpoint behavior all correlated through threat intelligence to give you the complete picture. Every finding is documented in detailed incident reports that support both technical improvements and compliance requirements.

    05

    RESOLVE

    Come back stronger every time

    Every incident makes your defenses harder to break. That's the point.

    Our experts turn real-world attack data into real improvements updated detection rules, refined response procedures, stronger controls. We adjust security policies, implement additional safeguards, and provide targeted recommendations specific to your infrastructure. Attackers don't get to use the same playbook twice.

    FREQUENTLY ASKED QUESTIONS

    CloudJacket MXDR is Secnap's managed security platform. It brings EDR, ITDR, SIEM, and NDR into one console backed by a 24/7 U.S.-based SOC with real analysts who investigate, hunt, and respond. It covers cloud, on-prem, and hybrid environments across Windows, Mac, Linux, Microsoft 365, Google Workspace, and major firewall platforms. Enterprise-grade protection without the enterprise-grade complexity.

    CloudJacket uses a detection-as-code approach our analysts write and deploy detection logic targeting real adversary tradecraft, not generic signatures. That means we're looking for the behaviors attackers actually use: lateral movement, credential abuse, privilege escalation, living-off-the-land techniques. Every detection is continuously refined based on emerging threat intelligence and what our SOC sees in the field. AI processes the volume. Our analysts focus on what matters.

    An hour, not months. CloudJacket is cloud-native, so deployment is fast. Our team manages the entire process including account-level tuning for your specific environment so you're protected from the start, not after a months-long onboarding project.

    Cloud, on-prem, hybrid all covered. Endpoints running Windows, macOS, and Linux. Identity and email protection for Microsoft 365, Entra ID, and Google Workspace. Network visibility through major firewall integrations. If it's part of your infrastructure, we're watching it.

    We act. Our SOC analysts isolate compromised systems, terminate malicious processes, cut off lateral movement, and guide remediation all in real time. Over 99% of security events are handled without any intervention from your team. You get a clean incident report, not a pile of tickets.

    Full visibility through one dashboard real-time security events, authentication activity, system changes, software updates, and vulnerabilities. Advanced reporting gives you the security insights and compliance documentation you need without digging through multiple tools or begging for exports.

    We eliminate it. AI-powered analysis filters the noise and human analysts validate every detection before it reaches your inbox. Our SOC handles over 99% of events independently. When something does get escalated, it's real, it's actionable, and it comes with clear next steps. No more drowning in false positives.

    Direct access to security experts, 24/7. Not a ticket queue actual people who know your environment. Continuous platform tuning, regular security assessments, proactive threat hunting, and strategic recommendations that evolve as your business grows. We're your security team, extended.

    HIPAA, PCI DSS, NIST, TSC, and GDPR supported through advanced logging, reporting, and data retention. 12-month indexed hot storage for analysis, investigation, and compliance. Your compliance isn't optional, and neither is ours.

    Ready to see what real protection looks like?

    Talk to our team