Privacy Statement

Privacy Statement

SECNAP Network Security is committed to protecting the privacy of our website visitors and clients. We uphold the highest industry standards in online privacy and protection. SECNAP does not send unsolicited commercial email (UCE) or spam. You must explicitly request information from SECNAP Network Security before SECNAP will email you.

SECNAP Network Security complies with the U.S.- EU Safe Harbor Framework and the U.S.- Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. SECNAP Network Security has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program and to view SECNAP Network Security’s certification, please visit http://www.export.gov/safeharbor/

Website Privacy

Security and Privacy

SECNAP’s website uses security measures to protect against the loss, misuse, and alteration of the information under our control. We store the information in a database in a secure environment at our datacenter.

We will never share, sell, or rent individual personal information to anyone without your advance permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you emails based on your requesting information.

Upon request, SECNAP will allow users to “opt-out” of promotional contacts at any time. Also, upon a user’s request, SECNAP will delete the user and his or her personal information from its database.

Information Tracked

At times we will use your IP address to help diagnose problems with our server, to administer our website and track usage. We also may track browser types to help us understand our visitors’ needs related to our website design.

There is an optional section of our website where registration forms require your name, company, address, phone and email address. This form provides the ability to opt-in to receive future emails from SECNAP as well as receive access to optional sections of our website. If you opt-in to receive email communications from us, then we may send information to you about our products or services.

You may review and change or delete your information with us at any time by clicking on the “modify profile” link or similar found at the bottom of emails sent via our system or by accessing the registration section of our website.

Managed Network Security Services, Network Security and Compliance Audits, Penetration Testing and Vulnerability Assessments
SECNAP Engineers do not collect, maintain or forward any personally identifiable information (PPI) during their normal course of work. Any PPI accidentally received is immediately destroyed and the originating organization or individual is notified of both the accidental disclosure and the disposition of the PPI.  All communications from SECNAP’s CloudJacket IDS/IPS and/or auditing or testing servers is sent using a minimum of 3DES SSL or TLS encryption.

SECNAP IONSPAM(tm) Managed Email Security Services and SpammerTrap(r) Email Security Appliance
SECNAP does not collect PPI of IONSPAM clients except that which is provided by SECNAP Channel One Partners or resellers.  Any PPI, such as email addresses or names stored on IONSPAM servers, can be corrected by contacting the Partner or SECNAP site administrator.  Passwords used in POP/IMAP/LDAP or WEBDAV authentication are not stored by SECNAP.  Local authentication passwords are protected by forced complexity (8 chars max, three character sets) and stored in non-reversible md5 or salted md5 form.  Neither SECNAP nor its Partners or resellers have access to the original passwords.

Cookies

Client-side cookies are used to verify the login status of customers using products or services linked directly with our website. Usage of a cookie is in no way linked to any PPI while on our site. If a user rejects the cookie, the user may still use our site; however, the user may not be able to access all areas of our site.

Session Cookies

Server-side cookies are used to track web usage, to identify ‘worm based’ accesses, and to allow SECNAP to determine which web pages you visited so that we may assist you better. If a user rejects the cookie, the user may still use our site; however, the user may not be able to access all areas of our site.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies,” which are text files placed on your computer, to help the website analyze how visitors use the site. The information generated by the cookie regarding your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google may use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators, and providing other services relating to website activity and Internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser; however, please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Links to other Websites

SECNAP may provide links to other websites for the convenience of our clients and other visitors. SECNAP is not responsible for the privacy practices or content of any other websites to which we link.

SECNAP will notify its clients and users via email if we make any changes to our privacy policy. Any new policy will be posted on our site at least one week prior to its effective date. If at any point we decide to use PPI in a manner different from that stated at the time it was collected, we will notify users through an email. Users will have a choice as to whether or not we use their information in this different manner.

Privacy Policy Effective Date: October 17, 2014

This statement and the policies outlined herein are not intended to and do not create any contractual or other legal rights in or on behalf of any party.

If you have any questions about this privacy statement or this website, please contact us. Call or click. 561.999.5000 or http://www.secnap.com/contact .