CloudJacket MDR

Managed Detection & Response

Protect your organization with 24/7 expert monitoring, augmented with hybrid intelligence. CloudJacket MDR delivers enterprise-grade protection without the complexity or cost. Our US-based security experts proactively hunt for threats, allowing you to focus on your business while staying secure and compliant.

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    STATISTICS

    Our SOC processes billions of daily events, but we only escalate <0.01% to your team, letting you focus on what matters.

    <0.01%

    of alerts escalated to client

    10K+

    daily SOC expert reviews

    1B+

    alerts processed daily

    <60s

    average response time

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    CloudJacket MDR Architecture Diagram

    SIMPLIFIED SECURITY INTEGRATION

    Enterprise Protection Without Complexity

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    Your Existing Infrastructure

    CloudJacket seamlessly integrates with your existing infrastructure through both agent-based and agentless monitoring, supporting on-premises, cloud, and hybrid environments including firewalls, endpoints, servers, and major cloud platforms like AWS, Azure, and Google Cloud.

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    Easy-to-Deploy

    CloudJacket delivers rapid deployment through its cloud-native software platform, with optional hardware components available when required for specialized implementations. This solution enables quick setup with custom configuration.

    MULTI-LAYER DEFENSE

    Complete Threat Protection & Response

    Available as stand-alone solutions.
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    Network Detection & Response

    CloudJacket's network detection combines in-line monitoring and deep packet inspection with advanced heuristics to detect and block threats based on severity, reputation, and custom parameters. The solution provides real-time visibility into network traffic patterns while enabling proactive threat hunting and automated response capabilities to protect critical infrastructure.

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    Extended Detection & Response

    CloudJacket XDR provides a unified view of your security by starting at the endpoint and expanding across your entire infrastructure. Our lightweight agents collect critical data from your devices, which is then correlated with security signals from your network, cloud, email, and identity tools. This fusion of data allows our advanced analytics to detect sophisticated threats that move across different systems.

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    Security Information & Event Management

    Cloudjacket's SIEM unifies and analyzes multi-source security data through an advanced correlation engine, delivering actionable intelligence with 90-day indexed hot storage and 12-month forensic archives. A centralized dashboard enables rapid threat response and seamless compliance reporting while eliminating manual log analysis overhead.

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    DATA + EXPERTS

    Hybrid Intelligence

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    Threat Detection Engine

    CloudJackets proprietary Detection Engine and Threat Intelligence insights deliver sophisticated threat detection through multi-layered analysis. The engine is continuously updated to detect emerging threats while providing automated response capabilities to ensure proactive prevention.

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    Security Operations Center
    24/7 Threat Hunting

    CloudJacket's US-based Security Operations Center provides 24/7 expert monitoring and proactive threat hunting through a team of highly trained cybersecurity analysts who investigate and respond to threats in real-time. The SOC manages over 99% of security events without client intervention, enabling organizations to maintain enterprise-grade security protection while eliminating alert fatigue and operational overhead.

    REAL-TIME THREAT DEFENSE

    Proactive Protection & Response

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    Active Response

    The platform enables immediate threat containment through real-time response capabilities, including remote isolation and disconnection of compromised systems based on custom-defined parameters.

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    Incident Response

    CloudJacket provides comprehensive incident handling from initial detection through containment and resolution, with detailed forensic capabilities for post-incident analysis.

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    Gather More Information

    CloudJacket's advanced information gathering capabilities enable SOC analysts to rapidly collect and correlate data from across the infrastructure, providing critical context for swift tactical response and incident containment.

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    Further Tuning

    SECNAP's experts provide account-level configuration tuning to minimize false positives and ensure alerts are relevant to your specific environment, reducing alert fatigue while maintaining security effectiveness.

    5-STEP PROCESS

    The CloudJacket Intelligence Lifecycle

    SECNAP's comprehensive security methodology combines advanced threat intelligence with expert-driven analysis through a proven five-stage process.

    By integrating threat intelligence detection capabilities with our 24/7 US-based Security Operations Center, this systematic approach delivers continuous protection while simplifying the complexity typically associated with enterprise-grade security solutions.

    01

    PREPARE

    Foundation for Defense

    Deploy Security Awareness Training (SAT), Vulnerability Scanning, and proactively monitor the dark web for compromised credentials.

    We deploy CloudJacket’s threat intelligence powered detection engine across your network, cloud, and endpoint infrastructure. Through high-fidelity tuning we optimize protection for your business needs while ensuring compliance and regulatory requirements.

    02

    DETECT

    Continuous Vigilance

    Leverage intelligence-powered threat detection and 24/7 SOC monitoring to identify security incidents in real-time. Our hybrid approach eliminates false positives and focuses on genuine threats.

    Detection is where CloudJacket's hybrid intelligence truly shines. Our proprietary threat detection engine processes millions of events daily, using advanced behavioral analytics to identify suspicious patterns. Meanwhile, our US-based SOC experts actively hunt for threats, providing human insight that technology alone can't match. This combination allows us to detect both known and unknown threats with unprecedented accuracy. By filtering out false positives and only escalating genuine threats, we ensure your team isn't overwhelmed with unnecessary alerts while maintaining vigilant protection.

    03

    RESPOND

    Rapid Defense

    Enable immediate threat neutralization through automated response capabilities and expert-guided remediation. Keep your business running while our security team handles the incident.

    Our response capabilities deliver rapid threat mitigation. CloudJacket's 24/7 Security Operations Center (SOC) validates threats in real-time by correlating data across multiple detection points. Our certified analysts initiate immediate countermeasures while providing detailed forensics and remediation guidance. Through our secure portal, stakeholders receive prioritized alerts with incident details, enabling swift response decisions. This integrated approach ensures efficient threat neutralization while maintaining business continuity.

    04

    INVESTIGATE

    Deep Analysis

    Investigation goes beyond identifying what happened – it's about understanding why and how.

    Our security experts leverage CloudJacket's comprehensive forensic capabilities to reconstruct incident timelines, identify attack vectors, and assess potential impact. We analyze system logs, network traffic, and endpoint behavior patterns using advanced correlation tools and threat intelligence. This thorough investigation process not only helps contain current threats but also provides valuable insights for preventing future attacks. Our team documents everything, creating detailed incident reports that support both technical improvements and compliance requirements.

    05

    RESOLVE

    Continuous Improvement

    Transform incidents into enhanced protection through expert-led analysis and strategic improvements. Maintain strong security posture while focusing on core business objectives.

    Resolution isn't just about fixing immediate issues – it's about emerging stronger. Our security experts transform incident insights into actionable improvements for your security posture. We update detection rules, fine-tune response procedures, and strengthen defensive controls based on real-world attack data. This includes adjusting security policies, implementing additional safeguards, and providing targeted recommendations for infrastructure improvements. Through this continuous improvement process, each security incident becomes an opportunity to enhance your overall protection while maintaining compliance with evolving regulatory requirements.

    FREQUENTLY ASKED QUESTIONS

    Our proprietary Threat Detection Engine employs sophisticated data-driven threat intelligence to analyze millions billions of security events daily. The system performs multi-layered analysis including behavioral patterns, heuristic evaluation, and rules-based detection, with results evaluated by expert SOC analysts for contextual analysis and immediate response actions.

    CloudJacket's cloud-native architecture enables rapid deployment across your security infrastructure. Our expert implementation team manages the entire process, including account-level optimization. Most implementations are completed within days.

    CloudJacket's architecture supports seamless integration across cloud, on-premises, and hybrid infrastructures. The platform delivers comprehensive security coverage for all major cloud providers (AWS, Azure, Google Cloud) while supporting traditional data center environments. Our cloud-native deployment requires no additional hardware, enabling rapid implementation and scalable protection.

    CloudJacket's Rapid Response Architecture combines automated threat containment with expert-guided remediation. The platform enables immediate system isolation and threat neutralization while our SOC experts implement precise response protocols. This hybrid approach ensures instantaneous protection while maintaining operational continuity, with over 99% of security events handled without client intervention.

    Clients access our intuitive Customer Dashboard for real-time security monitoring. The interface provides comprehensive visibility into security events, authentication attempts, system changes, software updates, and potential vulnerabilities. Advanced reporting capabilities enable detailed security insights and compliance documentation.

    CloudJacket's intelligent alert management combines AI-powered analysis with expert human validation to eliminate false positives. Our SOC handles over 99% of security events independently, dramatically reducing alert volume while ensuring comprehensive protection. Each escalated alert represents an actionable security incident requiring attention.

    SECNAP delivers comprehensive white-glove service including 24/7 access to security experts, continuous platform optimization, and regular security posture assessments. Our SOC team provides proactive threat hunting, incident response support, and strategic security recommendations aligned with your evolving requirements.

    CloudJacket delivers enterprise-grade Managed Detection and Response (MDR) through a proprietary platform that combines advanced intelligence-powered threat detection with 24/7 expert monitoring from our US-based Security Operations Center (SOC). The solution provides comprehensive protection across cloud, on-premises, and hybrid environments while eliminating the complexity typically associated with advanced security implementations.

    CloudJacket maintains comprehensive compliance coverage through advanced logging and reporting capabilities. The platform supports major regulatory frameworks including HIPAA, PCI DSS, NIST, TSC and GDPR through 90-day hot storage for immediate analysis and 12-month cold storage for compliance and forensics. All data management adheres to strict regulatory requirements.

    Let our experts help you find the best solution for your needs.

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