CloudJacket SIEM

CloudJacket SIEM is Secnap's managed security information and event management solution. It collects log and event data from across your environment into a centralized, searchable data lake — 12 months of indexed hot storage standard, with extended archival available. Our 24/7 U.S.-based SOC monitors incoming data, investigates suspicious activity, and handles response — so your logs are actually working for you, not just piling up. It's available standalone or as part of CloudJacket MXDR, which also includes EDR, ITDR, and NDR.

CloudJacket SIEM centralizes your security data so our SOC analysts can search, investigate, and identify threats across your environment. With 12 months of indexed data at their fingertips, analysts can trace suspicious activity back to its source, identify patterns, and connect events across systems. Detection logic is continuously refined based on emerging threats and what our team observes in the field.

Most implementations are completed within days. Our team manages the entire onboarding process — configuring log sources, tuning to your environment, and optimizing at the account level. No hardware required. You're collecting and indexing data from day one.

Cloud, on-premises, and hybrid — CloudJacket covers it all. The platform integrates with major cloud providers (AWS, Azure, Google Cloud) and supports traditional data center environments. No additional hardware needed. Your security data flows into one platform regardless of where it originates.

Our SOC handles over 99% of security events independently — investigating and resolving them without ever reaching your team. When something does get escalated, it's a real, actionable incident with full context. Not a maybe. Not a false positive. The result: dramatically less noise, and every alert you see is worth your attention.

Full visibility through our customer dashboard. Security events, authentication attempts, system changes, software updates, and potential vulnerabilities — all in real time. Advanced reporting gives you detailed security insights and the compliance documentation you need, without building it yourself.

HIPAA, PCI DSS, NIST, SOC 2, and GDPR — supported through detailed logging, secure data retention, and comprehensive reporting. 12 months of indexed hot storage comes standard, with extended archival options for organizations that need multi-year retention. Your compliance requirements aren't optional, and neither are ours.

Secnap delivers white-glove service — 24/7 access to security experts, continuous platform optimization, and regular security posture assessments. Our SOC team provides proactive threat hunting, incident response support, and strategic recommendations as your environment evolves. We operate as an extension of your team, not a distant vendor.

CloudJacket SIEM focuses on log management, centralized search, and compliance — deep visibility into what's happening across your environment. CloudJacket MXDR brings SIEM together with EDR (endpoint protection), ITDR (identity protection), and NDR (network detection) into a single platform. If you need full-stack coverage, MXDR is the right fit. If centralized logging and compliance are your immediate priority, standalone SIEM gets you there.